4200 W Diversey Ave · Chicago, IL

FAQ

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How much would it cost to press my release?

We offer a wide variety of options for your project. Please fill out this short project questionnaire with what you need and we’ll get back to you quickly with an accurate estimate for your job!

What is needed in order to place an order?

After your have confirmed your estimate, you’ll need to send us your audio saved as two uncompressed .WAV files (“Side A” and “Side B”), in order to start your order. Please include a track listing document, complete with times to serve as a reference for lacquer cutting. You can upload files via WeTransfer with info[a]smashedplastic.com as the recipient.

Can I supply my own lacquers, stampers, center labels, or packaging?

Yes, you can start your order with us and supply any of the pieces that you already have. We offer full assembly & packaging services using any of the pieces that you supply.

What Payments do you require in order to start my order?

We require 50% of your order up-front, in order to cut lacquers, create stampers, and start printing your inner labels, jackets etc. The remaining 50% is due on approval of the test pressing in order to complete your full order.

Will my stampers fit your press?

Please let us know the details of your stampers, including where and when they were produced, and we can confirm what is needed for our press.

What is the maximum audio time for each side of 12"/7"?

The maximum audio time that we recommend for a 12” LP cut at 33 1/3 RPM is 25 minutes per side. We recommend shooting for around 20 minutes per side in order to create the best sounding cut. If you are interested in a 45 RPM LP, the maximum audio per side is 15 minutes – we recommend shooting for 10-12 minutes per side for the highest quality sound reproduction.

The maximum time for a 7″ cut at 33 1/3 RPM is 7 minutes per side. At 45 RPM, the maximum is 5 minutes per side.

What is a catalog number?

Your catalog number is a release number that you create that is unique to your project. This catalog number is how we track the parts of your order (including how your lacquers and plates are numbered and archived). Typical catalog numbers are made up of three letters describing the label or artist name followed by the release number – ie SPR-112 for Smashed Plastic Records release numer 112.

How do I review my test pressing?

If you have any questions about what to look for in your test pressing, please check out our Guide to Reviewing Test Pressings.

How will I know when my order is completed and ready to be picked-up?

We will communicate with you throughout each step of the process. We notify customers at each critical step in the process – Plates received, Test pressings created, Inner labels & Jackets printing completed, Test Pressings approved, Order completed, and Order shipped. If you have any questions about your order, please contact us at info@smashedplastic.com.

What is your turnaround time for orders?

Turnaround times vary depending on the format, options, requirements, quantity, and when we receive the critical components of your project. Once we receive all of the pieces of your order (final artwork, printed material, approved test pressings), we’ll give you a timeframe for when it will run. If you have a release date that you are shooting for, please let us know when you begin your order and we’ll discuss scheduling with you to make sure that you receive your order based on your timeline

Where can I find Templates & Artwork Requirements for inner labels, inserts, Jackets, Gatefold covers?

You will need to send us a your final artwork as layered file (.AI, .PSD, .IDD) with your artwork laid out on a separate layer from the template, guides, and registration layers in each of our templates. Please convert all text to outline if you are sending a vector file. If you are interested in B&W printing, you must convert your file to grayscale. Please use a minimum of 300 dpi if you are creating your artwork in Photoshop.

You can find all of the templates on our Templates Page.

I'm interested in color vinyl. What colors do you offer?

We offer a wide range of color choices, including custom mixed colors that can be matched to Pantone values in your artwork. If you have a color in mind that you are looking for, please get in touch with us at info@smashedplastic.com and we can discuss all of the different options for your project!

How can I get a quote for my project?

Please fill out this short questionnaire and we’ll get back to you quickly with an accurate quote.

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