4200 W Diversey Ave · Chicago, IL

FAQ

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How much would it cost to press my release?

Each and every project out there has many variables. If you fill out this quick questionnaire, we’ll get back to you quickly with an estimate for your job!

What is needed in order to place an order?

In order to start your order, you will need to send us your audio – saved as two uncompressed .WAV files (“Side A” and “Side B”). Please include a track listing complete with times to serve as a reference for lacquer cutting. You can upload files via WeTransfer.com – use info@smashedplastic.com as the recipient.

Can I supply my own lacquers, stampers, center labels, or packaging?

Yes, you can start your order with us, supplying any of the pieces that you already have. We offer full assembly & packaging services using any of the pieces that you supply.

What Payments do you require in order to start my order?

We require 50% of your order up-front (in order to cut lacquers & stampers and start printing labels, jackets etc.) and then the remaining 50% is due on approval of the test pressing in order to complete your full order.

Will my stampers fit your press?

Please let us know the details of your stampers and we can confirm what is needed for our press.

What is the maximum audio time for each side of 12"/7"?

The maximum audio time that we recommend for as 12” LP cut at 33 1/3 RPM is 25 minutes per side. We recommend shooting for around 20 minutes per side in order to create the best sounding cut. If you are interested in a 45 RPM LP, the maximum audio per side is 15 minutes – we recommend shooting for 10-12 minutes per side.

The maximum time that we recommend for a 33 1/3 RPM 7” is 7 minutes per side. At 45 RPM, the maximum is 5 minutes per side.

What is a catalog number?

Your catalog number is a release number that you come up with that is unique to your project. This catalog number is how we track the elements of your release in our system (including how the lacquers and plates are numbered and archived). Typical catalog number are made up with three letters describing the label or artist name followed by the release number – ie SPR-112.

How will I know when my order is completed and ready to be picked-up?

We will communicate with you throughout each step of the process. We notify customers at each critical step in the process – Plates received, Test pressings created, Inner labels & Jackets printing completed, Test Pressings approved, Order completed, and Order shipped. If you have any questions about your order, please contact us at info@smashedplastic.com.

What is your turnaround time for orders?

Turnaround times vary depending on the format, options, requirements, quantity, and when we receive the critical components of your project. Once we receive all of the pieces of your order (plates & final artwork), we’ll give you a timeframe for when it will run. If you have a release date that you are shooting for, please let us know when you begin your order and we’ll discuss scheduling with you to make sure that you receive your order based on your timeline

Where can I find Print Templates / Artwork Requirements for inner labels, 7” covers, 12” covers, Gatefold covers?

How can I get a quote for my project?

Please fill out this quick questionnaire and we’ll get back to you ASAP with a quote.

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